Re: Q-Card "Rebate"

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Posted by greg on March 23, 2001 at 15:24:31:

In Reply to: Q-Card "Rebate" posted by Dave Jackson on March 23, 2001 at 14:39:12:

"I'm basically just wondering if anyone else has participated in this offer and what kind of success (or failure) you may have had, or if anybody else has similar horror stories in trying to get through to the folks at Alesis. Any conspiracy theories are also welcome."

Yeah, my card took a long time to get here, too. I sent in the card well before Christmas, and it only came a few weeks ago. Considering it's coming for free, I don't think that's actually half bad. I actually started calling Alesis and going through basically what you did, but after leaving one voicemail I decided not to bother. But, most customer support is like that, and especially if it's about something that we're getting for free. If I had to go through their tech support again, I would probably try to use e-mail, like you did-- e-mails are probably harder to "lose" than voicemail.

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