Re: New problem

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Posted by Mark Bonnington on November 05, 1999 at 21:52:53:

In Reply to: Re: New problem posted by Bob on November 05, 1999 at 01:49:02:

: : : Well, I exchanged a previous flawed keyboard for a new keyboard, which has a kind of flaw of it's own. The C and D sliders are smooth at the bottom, but when they are slid towards the top, they get more and more difficult to move. The D slider in particular requires a lot of force to move it to and from the you have to grab it with two fingers and pry it down using muscles in the process. How should I go about dealing with this problem? Jimmy the plate beneath (without opening the that warranty) to loosen the sliders, or return the board for a new one. This board also appears to be making more static noise than the previous one's I've used when I move the sliders or when I change patches while playing.

: :
: : Yea, take this one back too. Don't screw around with one that has flaws. They cost real $$$. They should be right! Paul W.

: Amen! It's your money and your music and it does'nt cost the store anything.Keep returning until you are happy with the instrument.

Packaging it up right now.

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